❓ General Questions

All your questions about tb111 answered here

Cricket betting, deposits, bonuses, slots, and responsible gambling — find detailed answers to any question about tb111 on this FAQ page.

Whether you are new to tb111 or a returning player, this FAQ page is here to answer all your common questions. Below you will find 25 questions and answers arranged across five categories: cricket betting, making deposits, bonuses and offers, slot games, and responsible gambling. If you cannot find the answer you need, contact our support team directly.

Cricket Betting

If a match is abandoned with no result — due to rain or any other reason — the related bet is generally considered void and the full stake is returned to your account. However, bets that were already settled before the match was abandoned will stand as per their individual results. Full rules are available on the T&C page.

Decimal odds are straightforward. Say a team's odds are 2.50 — that means if you bet ৳100 and win, you receive ৳250 in total (including your ৳100 stake). Your profit is ৳150. The higher the odds, the less likely that outcome is considered, and the bigger the potential payout. Odds below 1.00 do not exist in practice.

Live in-play betting lets you place bets on a match while it is in progress, in real time. Even after the match has started, you can bet on markets like runs in the next over, when the next wicket will fall, or the final result. The odds shift moment to moment, which makes it more exciting. Head to the cricket page on tb111 to find live markets for ongoing matches.

An accumulator bet combines the outcomes of several events into a single bet. The odds of each selection are multiplied together to form the total odds, so the potential payout can be much higher than a single bet. The risk is also higher — if any one event does not go your way, the entire bet loses. It is wiser to play accumulators on familiar, well-analysed matches rather than unfamiliar markets.

tb111 offers a range of popular cricket markets. For example: match winner (such as who wins Bangladesh vs India), toss winner, top run scorer, method of first wicket, total runs in a specific over (over/under), innings total, and wicket markets. Markets are available across all formats — T20, one-day, and Test cricket.

Deposit Questions

To deposit with Nagad, log in to tb111, go to the deposit section, and select Nagad as your payment method. Enter the amount and send money to the Nagad number shown on screen. Save the transaction ID and submit it in the form. Your balance is usually credited within a few minutes.

The minimum deposit at tb111 is just ৳300 across all payment methods. Whether you use bKash, Nagad, Rocket, or bank transfer, the same minimum applies. You can start with a small amount and top up whenever you like.

tb111 does not charge any processing fee on deposits. However, mobile banking services like bKash, Nagad, or Rocket may apply their own transaction charges, which they set independently. For bank transfers, your bank — such as Dutch-Bangla, BRAC, or Islami Bank — may also charge a small fee. Check with the relevant service provider to be sure.

First, wait a little while — network congestion can sometimes cause a short delay. If the balance still has not arrived after some time, contact our live chat with your transaction ID or a screenshot — support is available 24/7. If the details are correct, it will be resolved promptly.

Bonuses & Offers

When you open a new account at tb111 and make your first deposit, a 120% welcome bonus is added to your account automatically — up to a maximum of ৳20,000. For example: deposit ৳1,000 and you receive ৳1,200 as a bonus, giving you a total balance of ৳2,200. To withdraw the bonus, you need to wager 25 times the bonus amount.

Slot games generally contribute 100% towards the wagering requirement. Live casino table games and cricket betting may contribute at a different rate. Full details are available in tb111's bonus terms — log in and check the bonus page or the terms and conditions page. The key rule is: only the bonus amount × 25, not the deposit amount.

If you want to cancel a bonus after claiming it, contact our support team via live chat or email. They will remove the active bonus from your account. Keep in mind that cancelling a bonus also forfeits any winnings earned from that bonus. Think it through before deciding.

Yes, bonuses have an expiry period. The wagering requirement must generally be met within a set time after the bonus is activated. If the requirement is not met in time, the bonus and any winnings earned from it are forfeited. Expiry periods can vary from one bonus to another, so read the terms carefully when claiming any bonus.

The wagering requirement is calculated on the bonus amount only, not on the deposit amount. Example: you deposit ৳1,000 and receive a ৳1,200 bonus. A 25x wagering requirement means you need to place bets totalling ৳1,200 × 25 = ৳30,000 before you can withdraw bonus winnings. You can reach this target through multiple smaller bets combined.

Slot Questions

RTP stands for Return to Player — it is a theoretical percentage indicating how much of the total amount wagered a slot game returns to players over the long run. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered — but this is an average across millions of spins, not a guarantee for any single session. A higher RTP is generally more favourable for players, but it should not be the only factor in your decision.

Free spins give you the chance to spin a slot game at no cost. They come in two ways: the game itself may award them when scatter symbols or special symbols land on the reels; or tb111 may offer free spins as part of a promotional offer. Winnings from free spins are usually subject to wagering requirements, so check the terms.

In progressive jackpot games, a small portion of every player's every bet is added to a central pool. The more people play, the larger the jackpot grows. When a player meets the specific winning condition, they receive the entire accumulated pool at once, and the jackpot resets back to zero. The chance of winning is low, but the potential prize can be very large.

Volatility, or variance, describes how often a slot pays out and how large those payouts tend to be. High-volatility games pay out less frequently but can deliver large wins when they do — better suited to patient players. Low-volatility games pay out more often but in smaller amounts — a good fit for players who want longer sessions. Choose based on your budget and preference.

On a small budget, low-volatility games with a low minimum bet are the better choice. Your balance lasts longer and you get more entertainment time. High-volatility games carry the risk of burning through your budget quickly. Try games from familiar providers and set a fixed budget before you start — that is the safest approach.

Responsible Gambling

Online gaming and betting is entertainment intended for adults. Participation at an immature age can cause mental and financial harm. For this reason, tb111 strictly provides its services to those aged 21 and above. Age verification takes place during registration, and accounts belonging to underage users are closed immediately.

Yes, as part of responsible gaming, tb111 lets you set a personal deposit limit. You can set limits on a daily, weekly, or monthly basis. Once a limit is active, it cannot be exceeded, which helps keep your spending in check. To use this feature, go to your account settings or contact the support team.

tb111 treats responsible gambling as its highest priority. If you are having trouble staying in control, start by contacting our 24/7 live chat or emailing [email protected] — support is available in Bengali. You can also request a temporary or permanent self-exclusion, which prevents you from accessing your account. You may also consider speaking with a family member or someone you trust.

There are some warning signs worth keeping in mind: chasing losses by placing more bets to recover money lost; gradually increasing the amount you bet; hiding your gambling from family or friends; spending money meant for everyday expenses on bets; or being unable to stop gambling. If you notice these signs, take a break and do not hesitate to seek help.

Yes, you can put your account on an active break for a set period — also known as a cooling-off period. During this time you will not be able to log in or place any bets. Normal access returns once the break ends. A longer-term self-exclusion is also possible. Contact the support team via live chat or email to set this up.

Have more questions? We are here to help

If you did not find the answer to your question in this FAQ, do not worry. The tb111 support team is ready to help in both Bengali and English, seven days a week, twenty-four hours a day. For any issue, account question, or betting query, reach out through any of the channels below.

Live Chat
Talk to us directly — active 24/7, with support in Bengali and English.
Email Support
[email protected] — email us for detailed issues.
Support Hours
24 hours a day, 7 days a week — contact us any time.

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